Health insurance that can keep up with your life

While you are away from home, receive the financial security, care and support you need to stay healthy. Aetna Pioneer plans offer:

  • Choice – Choose from four plans with optional benefits and add-on plans, area of cover options, and voluntary excesses and coinsurances.
  • Comfort – Travel lighter knowing that we’ll help protect your personal safety abroad with security advice and assistance services designed to keep you safe from political unrest and natural disasters. To do this, we’ve partnered with crisis management experts red24.
  • Care – We’ll support your health by responding to your needs and planning ahead to protect your budget. Our in-house team of specialised clinicians and multilingual case managers are available 24/7/365 to support you pre-trip, post-trip, and anytime in between.
  • Control – Take charge of your health with easy-to-use wellness resources that fit in to your lifestyle and reward you for healthy behaviours. If your plan stays claim-free for more than one plan year, you can enjoy a discount of up to 25% on your renewal premium.
  • Convenience – Count on our web and mobile technology to keep our support and services within reach at all times. You have access to a world of personalised tools that help you manage your health care online and on-the-go.

For Resources, Product Brochures and Claim Forms please scroll through the options below and download:
Aetna Pioneer Product Brochure
Please click to download: Aetna Pioneer Product Brochure
Detailed Product Information
Please click to download: i) Benefits Schedule
Please click to download: ii) Handbook
Application Forms
Please click to download: i) Full Medical Underwriting
Please click to download: ii) Moratorium
Please click to download: iii) Continuous Transfer Terms
Claims
Please click to download: i) Claims Procedure
Please click to download: ii) Medical – Claim Form
Please click to download: iii) Dental – Claim Form
Please click to download: iv) Maternity - Claim Form
Please click to download: v) Travel - Claim Form
Authorisation Forms
Please click to download: i) Pre-authorisation Medical Form
Please click to download: ii) Release of Medical Information Form
Please click to download: iii) Third Party Payments Form
N.B. Acceptance of the application form and supporting documentation on this website does not constitute a binding contract between Archipelago and the applicant. Archipelago reserves the right to reject any application or offer coverage on different terms. A policy of insurance between Archipelago and the applicant will only be incepted upon the review of the application and supporting documentation and the issuance of a certificate of insurance by Archipelago to the applicant.